XIAN, CHINA - NOVEMBER 20: (CHINA OUT) An etiquette girl is reflected on a big screen at the Google's 2008 Xian winter marketing forum on Novemin Xian of Shaanxi Province, China. CNN Sans ™ & © 2016 Cable News Network.(Photo : Photo by China Photos/Getty Images) Market holidays and trading hours provided by Copp Clark Limited. All content of the Dow Jones branded indices Copyright S&P Dow Jones Indices LLC and/or its affiliates. Standard & Poor’s and S&P are registered trademarks of Standard & Poor’s Financial Services LLC and Dow Jones is a registered trademark of Dow Jones Trademark Holdings LLC. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. Chicago Mercantile: Certain market data is the property of Chicago Mercantile Exchange Inc. US market indices are shown in real time, except for the S&P 500 which is refreshed every two minutes. Your CNN account Log in to your CNN account “There is no error-free internet, so the measure of success is how quickly a major internet firm like Fastly can recover from a rare outage like this,” Madory said. When Cloudflare - a content delivery network like Fastly - went down, it took dozens of website and online services along with it. That meant Cloudflare, Hulu, the PlayStation Network, Xbox Live, Feedly, Discord, and dozens of other services reported connectivity problems. In August 2020, CenturyLink, an internet service provider that is supposed to keep websites up and running, was down itself for the better part of a day. Major website and app outages happen from time to time and typically don’t last long - internet service providers, content delivery networks and other hosting services are built with multiple redundancies and a global network of backup servers designed to reduce disruptions when things go haywire. But that’s not always an easy or quick proposition. Why did Fastly’s outage take the internet down, too?Ĭompanies that operate on the internet can switch content delivery networks - and some appeared able to bypass Fastly’s outage Tuesday morning. Traffic began returning at about 6:39 am ET. When Fastly went down, it went down hard: Three-quarters of the traffic coming from Fastly disappeared at around 5:49 am ET, according to Doug Madory, director of internet analysis for Kentik, a cloud company that provides large companies with internet transmission records. The service accomplishes that by storing content and aspects of websites and apps on servers that are physically closer to the users trying to access a particular site or platform.īut because Fastly provides a layer of support between internet companies and customers trying to access the various online platforms it services, when it goes down, access to those platforms can be blocked entirely. Any one fragile part can bring it down.”įastly helps improve load times for websites and provides other services to internet sites, apps and platforms - including a large global server network designed to smooth out traffic overloads that can crash websites, such as a denial-of-service attack. “For a system with so many interconnected parts, it’s not always reliable. “The problem with the internet is it’s always there until it isn’t,” said David Vaskevitch, CEO of photo app Mylio and former Microsoft chief technical officer. The company has disabled that configuration.Įssentially, Fastly took down its own network with a bad software update - a rare but not unheard of goof that has temporarily brought down parts of even larger online platforms, including Google Fastly said it had identified a service configuration that triggered disruptions across its servers. The outage affected dozens of countries across the Americas, Europe and Asia, as well as South Africa. (FSLY) said some customers may experience longer load times as a residual effect of the problem. Service for sites and apps started to be restored around 7 a.m. The company said on its service status website (which was working) Tuesday morning it had identified the problem and fixed the issue. The problem was caused by an outage at Fastly The outage took down other major internet platforms and sites, including Amazon, Target, and the UK government website - Gov.uk. It also provides content delivery for Twitch, Pinterest, HBO Max, Hulu, Reddit, Spotify Countless websites and apps around the world went down for about an hour Tuesday after Fastly, a major content delivery network, reported a widespread failure.įastly supports news sites and apps like CNN, the Guardian, the New York Times and many others.
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